As of October 8, 2026, Appcues is used by 24,748 websites in the TechLeads index: 0.51% of all Live chat detections, the 19th most-used of 407 Live chat technologies.
Quoting these numbers? Credit TechLeads with a link to this page.
Citation
TechLeads. "Appcues Customers and Market Share." Data as of October 8, 2026. https://techleads.fyi/technology/appcues/market-shareHTML link
<a href="https://techleads.fyi/technology/appcues/market-share">Appcues market share (TechLeads data)</a>Websites using each technology in the TechLeads index, and its share of all Live chat detections.
| # | Technology | Websites | Share |
|---|---|---|---|
| 1 | WhatsApp Business Chat | 3,016,381 | 61.7% |
| 2 | Zendesk | 337,168 | 6.9% |
| 3 | Kakao | 162,067 | 3.3% |
| 4 | Joinchat | 160,038 | 3.3% |
| 5 | tawk.to | 144,937 | 3.0% |
| 6 | JivoChat | 91,726 | 1.9% |
| 7 | Hubspot Messages |
In HTTP Archive's monthly crawl of public websites, Appcues was detected on 8,060 pages in September 2026, down 19.4% from a year earlier (peak: 10,886). HTTP Archive is a separate dataset from the TechLeads index, so its numbers are not added to ours.
Same month, other User Onboarding technologies in HTTP Archive: WalkMe 2,154, Userflow 1,942, Whatfix 1,277, Hansel 635, Chameleon 478.
Based on country-code domains (such as .de or .co.uk); websites on .com and other generic domains are not assigned a country.
See all 24,748 websites using Appcues or download the full list as a CSV for $29.
TechLeads scans public websites and detects Appcues from signals in the page HTML, scripts, cookies, HTTP headers and DNS records. Market share is Appcues's website count divided by the website counts of all Live chat technologies we track; a site using two Live chat tools counts for both. Counts were last refreshed on October 8, 2026 and update daily.
| 90,979 |
| 1.9% |
| 8 | Facebook Chat Plugin | 81,727 | 1.7% |
| 9 | Intercom | 74,127 | 1.5% |
| 10 | Tidio | 70,238 | 1.4% |
| 11 | HubSpot Chat | 58,937 | 1.2% |
| 12 | Smartsupp | 40,773 | 0.83% |
| 13 | Crisp Live Chat | 40,097 | 0.82% |
| 14 | GetButton.io | 33,236 | 0.68% |
| 15 | GetButton | 28,676 | 0.59% |
| 16 | LiveChat | 27,886 | 0.57% |
| 17 | Re:amaze | 26,027 | 0.53% |
| 18 | JivoSite | 25,283 | 0.52% |
| 19 | Appcues | 24,748 | 0.51% |
| 20 | Podium | 22,823 | 0.47% |
| 21 | Channel.io | 17,523 | 0.36% |
Rows link to each competitor's market share page where one exists. The table lists the 21 most-used technologies; ranks are by website count.