Refund and Cancellation Policy
Last updated on 11-07-2025
Refund Policy
Due to the digital nature of our services and data products, all sales are generally final. However, we may provide refunds in the following circumstances:
- Technical issues prevent access to purchased data
- Data quality issues that significantly impact usability
- Duplicate purchases made in error
- Service unavailability for extended periods
Refund Process
To request a refund, please contact us within 7 days of your purchase at contact@interlasec.com with your order details and reason for the refund request.
Approved refunds will be processed within 5-10 business days to the original payment method.
Cancellation Policy
For one-time purchases: Orders cannot be cancelled once the digital product has been delivered or accessed.
For subscription services: You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period.
Non-Refundable Items
- Data that has been successfully downloaded or accessed
- Custom data requests that have been fulfilled
- Services used beyond the refund period
Contact Information
For any refund or cancellation requests, please contact us at contact@interlasec.com or call 9892561984