As of October 8, 2026, WhatsApp Business Chat is used by 3,016,381 websites in the TechLeads index: 61.7% of all Live chat detections, the 1st most-used of 407 Live chat technologies.
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TechLeads. "WhatsApp Business Chat Customers and Market Share." Data as of October 8, 2026. https://techleads.fyi/technology/whatsapp-business-chat/market-shareHTML link
<a href="https://techleads.fyi/technology/whatsapp-business-chat/market-share">WhatsApp Business Chat market share (TechLeads data)</a>Websites using each technology in the TechLeads index, and its share of all Live chat detections.
In HTTP Archive's monthly crawl of public websites, WhatsApp Business Chat was detected on 5,456,487 pages in September 2026, up 5.1% from a year earlier. Among the 1,000 most-visited sites, it appeared on 86. HTTP Archive is a separate dataset from the TechLeads index, so its numbers are not added to ours.
Same month, other Live Chat technologies in HTTP Archive: Tawk.to 305,925, Facebook Chat Plugin 174,372, HubSpot Chat 156,150, JivoChat 152,149, Tidio 104,948.
Based on country-code domains (such as .de or .co.uk); websites on .com and other generic domains are not assigned a country.
See all 3,016,381 websites using WhatsApp Business Chat or download the full list as a CSV for $29.
TechLeads scans public websites and detects WhatsApp Business Chat from signals in the page HTML, scripts, cookies, HTTP headers and DNS records. Market share is WhatsApp Business Chat's website count divided by the website counts of all Live chat technologies we track; a site using two Live chat tools counts for both. Counts were last refreshed on October 8, 2026 and update daily.
| 1.9% |
| 8 | Facebook Chat Plugin | 81,727 | 1.7% |
| 9 | Intercom | 74,127 | 1.5% |
| 10 | Tidio | 70,238 | 1.4% |
| 11 | HubSpot Chat | 58,937 | 1.2% |
| 12 | Smartsupp | 40,773 | 0.83% |
| 13 | Crisp Live Chat | 40,097 | 0.82% |
| 14 | GetButton.io | 33,236 | 0.68% |
| 15 | GetButton | 28,676 | 0.59% |
| 16 | LiveChat | 27,886 | 0.57% |
| 17 | Re:amaze | 26,027 | 0.53% |
| 18 | JivoSite | 25,283 | 0.52% |
| 19 | Appcues | 24,748 | 0.51% |
| 20 | Podium | 22,823 | 0.47% |
| 21 | Channel.io | 17,523 | 0.36% |
Rows link to each competitor's market share page where one exists. The table lists the 21 most-used technologies; ranks are by website count.