Refund and Cancellation Policy
Last updated: 15 October 2026
Refund Policy
The product is a digital file and account access, so a sale is generally final. Email us within 7 days of the payment if one of these is true:
- A technical problem stopped you from opening what you paid for.
- The data was not usable for the purpose you bought it.
- You were charged twice for the same order.
- The service was unavailable for a long stretch during that week.
- You have not downloaded data or spent credits from that payment.
Refund Process
Email contact@techleads.fyi within 7 days with the order and the reason.
Approved refunds go back to the original payment method within 5–10 business days.
Cancellation Policy
Growth and Business are one-time payments for one month or for 12 months. They do not renew on their own.
Access lasts until the end of the period you paid for. Paying again extends that date.
If you still have an older plan that renews by itself, cancel it in your account or by email. That stops the next charge. Access you already paid for stays until that period ends.
Credit packs are one-time purchases and do not expire.
Prices exclude taxes unless a price says otherwise.
Non-Refundable Items
- A file you already downloaded or opened.
- A custom data request we already delivered.
- A request that arrives after 7 days.
Contact Information
For any refund or cancellation requests, please contact us: